Well, recently I was involved in an incident in a
well-known supermarket in Medan. I was there to keep DH accompany. All
went well except when I got to the till and pay out my shopping items.
Yet on leaving, I suddenly were accosted by the cashier and the security guard. The cashier aggressively grabbed my shopping bags without firstly say “excuse me” and took it back to the check out lane . I was a real dumb for quite a while, then I realized I was on the verge of being apprehended of shoplifting. Then the security guard asking for the receipt again without say “excuse me” or even “ sorry”, then he went through all my shopping stuffs and checked everything against the receipt, whilst I stood there feeling like a criminal. I said, you don’t need to check every items manually, just screen them back one by one of your alarm system, it will be much easier. They refused to answer this, never once directly accusing me of shoplifting, though this was the obvious implication.
Yet on leaving, I suddenly were accosted by the cashier and the security guard. The cashier aggressively grabbed my shopping bags without firstly say “excuse me” and took it back to the check out lane . I was a real dumb for quite a while, then I realized I was on the verge of being apprehended of shoplifting. Then the security guard asking for the receipt again without say “excuse me” or even “ sorry”, then he went through all my shopping stuffs and checked everything against the receipt, whilst I stood there feeling like a criminal. I said, you don’t need to check every items manually, just screen them back one by one of your alarm system, it will be much easier. They refused to answer this, never once directly accusing me of shoplifting, though this was the obvious implication.
In the end, it was inside the lotion box I bought that
had security tag on and somehow the cashier forgot to remove or de-alarmed the
item. Funny thing was when the security set the alarm off, they returned my shopping
bags without even apologized. Both were young adults. The lack of basic manners
is shocking among some people. I was so
annoyed and not happy at all. The whole incident was dealt in a most
un-professional, arrogant, aggressive, ant totally inconsiderate manner. What is my legal
standing on this? They are really such a turd burglar for me.
